Kirkby Vets – Vets in Liverpool
Clinic Overview
- Recent feedback includes warm praise for the team’s dedication, compassion and the way they look after both pets and owners. - One detailed review highlights especially thoughtful handling of a reactive dog, with staff adapting the appointment setup to reduce stress. - Another owner credits the practice with urgent same-day help that disrupted other appointments, suggesting the team made room for a serious case.
Kirkby Vets in Liverpool is part of CVS and offers a broad range of small-animal care, including routine appointments, diagnostics, surgery, dentistry, nurse clinics and home visits. The practice also states that emergency help is available during normal opening hours, with out-of-hours care provided by PetMedics Worsley. Recent feedback is mixed: many owners praise the team’s care and flexibility, especially with urgent or anxious pets, while some raise concerns about large differences between initial quotes and final charges.
Services
- •Routine and preventive care: general consultations, six-month health checks, vaccinations, parasite control, microchipping, blood pressure checks and nurse clinics.
- •Procedures and treatment: dentistry including dental procedures and tooth removals, general surgery, neutering, anal sac expression, grooming and nail clipping.
- •Diagnostics and ongoing support: diagnostic testing and imaging including ultrasound and X-rays, plus home visits.
- •Support for nervous pets and emergencies: reviews describe practical adjustments for a fearful dog, including parking-lot appointments and clearing the waiting room to help with weighing, examination and vaccination. The practice says it handles emergencies during opening hours, with out-of-hours support via PetMedics Worsley.
- •Other facilities: the clinic is noted as a veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews show mixed feeling on value: some owners say treatment costs are part of modern vet care, while the clearest negative theme is pricing communication. Complaints include a dental procedure discussed at roughly £450 with a possible rise to £600, then presented as £872 on arrival, and euthanasia initially quoted at £189 but charged at just under £370.
People
- •Kathryn: thanked by name in a recent review for looking after a cat and for her friendly manner.
- •Unnamed vet and nurse: praised for listening carefully to handling requests for a fearful German Shepherd and helping the dog manage an examination and vaccination calmly.
- •Wider team: reviews also thank the staff more generally for dedicated care in urgent situations and for treating pets respectfully.
Reviews
Google rating: 4.6/5 from 211 reviews.
- •Recent feedback includes warm praise for the team’s dedication, compassion and the way they look after both pets and owners.
- •One detailed review highlights especially thoughtful handling of a reactive dog, with staff adapting the appointment setup to reduce stress.
- •Another owner credits the practice with urgent same-day help that disrupted other appointments, suggesting the team made room for a serious case.
- •The main negative theme is cost and communication around estimates, with repeated complaints about bills rising well above earlier quoted amounts, especially for dental work and euthanasia.
