Kirkby Vets – Vets in Liverpool
Clinic Overview
- Many owners describe the team as caring, patient and reassuring, especially with anxious pets and emotional situations. - Recent examples include fitting in extra treatment during a booked health check, helping a timid dog feel more comfortable, and caring well for pets who were not usual patients of the practice. - Compassion around difficult moments also stands out, including a review thanking the practice for giving a family the chance to say goodbye to their dog.
Services
- •Routine and preventive care: general consultations, six-month health checks, vaccinations, parasite control, microchipping, blood pressure checks and nurse clinics.
- •Procedures and treatment: dentistry including dental procedures and tooth removals, general surgery, neutering, anal sac expression, grooming and nail clipping. Recent reviews also mention boosters, kennel cough vaccination and anal gland emptying being handled in a single visit to reduce stress for a nervous dog.
- •Diagnostics and ongoing support: diagnostic testing and imaging including ultrasound and X-rays, plus home visits.
- •Support for nervous pets and emergencies: reviews describe practical adjustments for fearful or anxious dogs, including patient handling and flexible appointment arrangements. Owners also mention urgent help and care for pets that were not regular patients of the practice.
- •Other facilities: the clinic is noted as a veterinary nurse training facility, and it states that emergencies are seen during opening hours with out-of-hours support via PetMedics Worsley.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews on value are mixed: some owners describe the team as mindful of cost and call the clinic good value, while the clearest criticism is around pricing communication. The main complaints describe estimates rising sharply, including a dental procedure discussed at about £450 with a possible rise to £600 but then presented as £872, and euthanasia initially quoted at £189 but charged at just under £370.
People
- •Kathryn: thanked by name for looking after a cat and for her friendly manner.
- •Unnamed vet and nurse: praised for listening carefully to handling requests for a fearful dog and helping the pet through treatment with less stress.
- •Wider team: recent reviews regularly praise the reception staff, nurses and vets for kindness, patience, professionalism and compassionate support.
Reviews
Google rating: 4.6/5 from 221 reviews.
- •Many owners describe the team as caring, patient and reassuring, especially with anxious pets and emotional situations.
- •Recent examples include fitting in extra treatment during a booked health check, helping a timid dog feel more comfortable, and caring well for pets who were not usual patients of the practice.
- •Compassion around difficult moments also stands out, including a review thanking the practice for giving a family the chance to say goodbye to their dog.
- •The main negative theme is still billing and estimate clarity, with a small number of detailed complaints about final charges being much higher than expected.
