
The Liverpool Vets is a small-animal practice established in 2018, treating pets including dogs, cats and small animals (such as rabbits, ferrets, guinea pigs and small cage birds). The website lists a broad range of routine and medical services (including dentistry and surgery) and states out-of-hours emergencies are handled via VetsNow.
Recent reviews are mostly very positive about access and day-to-day care: several owners mention getting appointments quickly (including “within 24 hours” and last‑minute slots) and specific vets (Phoebe and Colm) running tests promptly to diagnose a sick kitten and manage pain. One recent negative review conflicts with this, describing repeated long waits for appointments and dissatisfaction with a cat dental/gingivitis case, including a lack of post‑surgery checks or advice.
Based on the clinic website summary and the latest reviews, services mentioned include
Google rating: 4.9 stars from 586 reviews.
Note: Showing the 5 most recent Google reviews out of 586 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
Honestly this might be the most useless medical service I ever used. My cat was diagnosed with gingivitis after many visity to the doctor and every single medic we had had limited knowledge about the course of action in this case. We were lucky that an intern told us that we have to extract the teeth, the doctors were absolutely useless. No post surgery checks or advice, no feel of urgency or responsibility, nothing. Everyone in that building looks like they are under a spell. Having the appointment at a fixed hour only to be taken 30-40 mins later. every single time. Been there for almost 4 years and no sign of improvement.
a month ago
a month ago
Just an amazing vet that takes all the stress out of what comes with vet visits and any procedures being done on pets. Easiest vet to recommend to friends and family for me in this area I've been multiple times and I am amazed by how incredible the service is every time from the reception team to the nurses
a month ago
Amazing staff that go above and beyond from the welcoming receptionists to the clinical team, thank you so much for looking after our little willow ❤️ I am at ease knowing she is in your care
2 months ago
Exceptional customer service! From the initial phone call to register with the practice, through to confirming appointments and visiting on the day, every staff member was so friendly and helpful and went above and beyond. Thank you, and thank you Dr Phoebe!🥹
a month ago
My cat always receives amazing care at The Liverpool Vets. I can always get him an appointment within 24 hours when I need to, clinical and non-clinical staff are all brilliant. Thank you :)
a month ago
We have been with Liverpool vets for 4 years and highly recommend, we wouldn’t go anywhere else. All staff are so kind, friendly and efficient. Always able to get a quick last-minute appointment when our naughty dog eats something he shouldn’t (regularly), never a long waiting time in the surgery and always clean, informative and just really lovely. Always patient and soft with our dog even though he gets very nervous. Best vets in Liverpool would recommend to everyone!
3 months ago
Truly the most exceptional, professional and supportive vets I ever encountered. I had to bring in my new kitten who suddenly got very ill just a few days ago. I originally took her to a practice closer to me, but the vet grossly misdiagnosed her as just being fussy and getting used to new environment. The vet here, Phoebe immediately spotted she was sick and did all the tests needed to diagnose her. Another vet, Colm who also took care of her, was also so kind and amazing with her and made sure she was not in pain. My sweet kitten sadly passed away yesterday but I know that she was given the absolute best quality care in her final days and did not suffer like she would have done if I listened to the other vet. Even though I now live in Birkenhead, I will still only ever bring my other, adult cat to this practice.
2 years ago
After taking our Corgi puppy to The Liverpool Vets for his first vaccination, we knew we struck gold with this practice. We cannot thank the team enough for the love and support they show us and Bailey, our puppy, throughout all of his check ups and vaccination appointments. We leave feeling reassured and confident after every visit, with all of our questions answered. Not to mention Bailey’s love for the team and their treats! Thank you so much Danielle and the team x
2 years ago
First time bringing our puppy here. Absolutely amazing vets, everyone was so welcoming and lovely. Couldn’t do more to help and advise us in the right direction, Frankie loved his treats and we all felt so at ease throughout his visit.
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