The Liverpool Vets

The Liverpool Vets is a CVS-owned small-animal practice established in 2018, treating dogs, cats and smaller pets including rabbits, ferrets, guinea pigs and small cage birds. It offers a broad mix of routine and medical care, including dentistry and surgery, with out-of-hours emergencies directed to VetsNow. Recent feedback remains strongly positive overall, especially around friendly day-to-day care, quick access to appointments and thoughtful handling of anxious or unwell pets, though a small number of reviews mention waiting-time or communication frustrations.

Services

•Routine care and prevention: consultations, vaccinations, parasite control, six-month health checks and microchipping. Recent reviews also mention kitten first vaccinations, puppy vaccination visits and follow-up check-ups.
•Nurse clinics and minor procedures: anal sac expression, blood pressure checks and blood sampling.
•Medical work-ups and ongoing care: the practice offers diagnostic work-ups and ongoing treatment support. Recent reviews include prompt testing for a seriously ill kitten, supportive pain management, and a referral arranged within days for another young cat.
•Dentistry and surgery: dental care, neutering and other surgical procedures are listed. Reviews include treatment for dental disease including tooth extraction.
•Additional services: chemotherapy, end-of-life care and euthanasia, grooming and nail clipping, pet travel documentation, puppy parties and home visits.
•Emergency arrangements: during normal hours, owners contact the practice directly; out of hours, emergencies are handled via VetsNow.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent comments on cost are limited: one owner mentioned paying about £60 for a rat appointment and felt it was higher than they had paid elsewhere, while most recent feedback focuses more on the standard of care and access to appointments than on pricing.

People

•Dr Phoebe (vet): repeatedly praised for gentle handling, clear explanations, and for quickly recognising when a kitten was seriously ill and arranging the tests needed.
•Colm (vet): thanked for kind care and for helping make sure a sick kitten was not in pain.
•Danielle (team member; role not stated): mentioned positively for support during puppy check-ups and vaccination visits.
•Wider team: receptionists, nurses and clinical staff are regularly described as friendly, reassuring, efficient and welcoming.

Reviews

The clinic has a 4.9-star Google rating from 588 reviews, indicating a very large amount of feedback.

•Recent reviews often describe a warm, helpful experience from first registration and phone contact through to appointments, with particular praise for reception staff, nurses and vets.
•Quick access remains a strong theme, with owners mentioning appointments within 24 hours, fast help when pets are suddenly unwell, and referrals being organised promptly.
•Several owners highlight calm, patient handling of nervous pets and clear explanations during visits, including first vaccinations and microchipping for kittens.
•Less positive feedback is limited but includes concerns from a small number of owners about appointment delays, dissatisfaction with dental follow-up in one case, and wanting clearer handling around exotic-vet availability for a rat appointment.

Reviews for The Liverpool Vets

No VetsCompared reviews yet

Reviews from pet owners who enquired with The Liverpool Vets through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 588 we track in total. Recent reviews may not be representative of overall sentiment.

Rebecca

1 week ago

Good. I would have preferred an exotic vet though. You knew I was bringing a rat in, so why didn't you offer me an appointment when the exotic vet was in or ask if I wanted to reschedule if that vet was absent? The cost was around £60 for the appointment. I'm not sure if that's normal for the north as I paid around £40 when I lived in Kent in 2025.

line banaise

I Finally found a new clinique vet, thanks u im verry happy about the treatment and the Time You spend for my cat ! 5 ⭐️

Dan Fairclough

Kitty Belchamber

2 months ago

My kitten Otto is 6 months, I’m a first time kitten owner and this practice has honestly been brilliant from day one. Every question I’ve brought them, and there have been plenty, has been met with so much patience and reassurance, plus really helpful advice along the way. When Otto needed a referral, they sorted it within days, which I was so grateful for. Each visit feels so welcoming, and it’s such a comfort having vets this kind and empathetic looking after him. They’ve always been communicative, supportive, and so quick to help whenever I’ve needed. They keep both Otto and I feeling completely reassured and stress-free, creating such a lovely, calm environment that he genuinely enjoys coming in (he gets lots of attention)! The care the staff provide has been exceptional, and I’d recommend them to everyone, especially anxious first time cat mums like myself - Thank you!

Chelsea Hall

3 months ago

I took my cat to get his first vaccinations and microchip here and the vet (Phoebe) was so incredibly gentle and kind with him, she let him explore and feel comfortable before proceeding with anything, she was amazing with explaining what everything is for and what it does.

Mimi

8 months ago

First visit for my 15 year old best friend. Lovely practice and lovely staff. Couldnt have been better.

Steven Price

Ion Maxim

9 months ago

Honestly this might be the most useless medical service I ever used. My cat was diagnosed with gingivitis after many visity to the doctor and every single medic we had had limited knowledge about the course of action in this case. We were lucky that an intern told us that we have to extract the teeth, the doctors were absolutely useless. No post surgery checks or advice, no feel of urgency or responsibility, nothing. Everyone in that building looks like they are under a spell. Having the appointment at a fixed hour only to be taken 30-40 mins later. every single time. Been there for almost 4 years and no sign of improvement.

No Name

10 months ago

Xande Gomes

Just an amazing vet that takes all the stress out of what comes with vet visits and any procedures being done on pets. Easiest vet to recommend to friends and family for me in this area I've been multiple times and I am amazed by how incredible the service is every time from the reception team to the nurses