Liverpool Kirkdale PDSA Pet Hospital, The Jeanne Marchig Centre

Liverpool Kirkdale PDSA Pet Hospital (The Jeanne Marchig Centre) is part of the PDSA charity and is described on its website as providing free and low‑cost veterinary care to pets in need. Structured clinic data also flags it as a Veterinary Nurse Training facility. Recent reviews include multiple examples of owners praising supportive, non‑judgmental handling (including reassurance for owners) and practical day‑to‑day help such as collecting repeat medication with a short wait even when busy. There are also serious criticisms in a minority of reviews, including an allegation about cremation arrangements not matching what was paid for, and a complaint about not getting through to an emergency phone line.

Services

• •Free and low‑cost veterinary care (stated on the clinic website summary).
• •Veterinary Nurse Training facility (from structured clinic data).
• •Treatment mentioned in reviews includes care for a cat with an abscess/nasty wound, described as being handled gently and without judgment.
• •Medication collection / repeat medicines are referenced (picking up dog medication).
• •An “emergency phone line” is mentioned in a review; one reviewer reports being unable to get an answer after waiting on the line.

People

• •Reviews refer to nurses and doctors (not individually named) and describe
• •A non‑judgmental, gentle approach when treating a cat with a wound/abscess.
• •Staff giving support and reassurance to owners as well as care to pets.
• •Front‑of‑house efficiency noted by one owner collecting medication with only a short wait despite it being busy.

Reviews

4.6 stars from 1,438 reviews. - Multiple recent reviews describe friendly, caring staff and pets being “in better hands.”

• •Owners mention support for people as well as animals, including reassurance over time.
• •Practical experiences include quick medication pick‑up even during busy periods.
• •Conflicting experiences are present: one review alleges incorrect cremation handling despite paying for an individual cremation, and another reports no answer from the emergency phone line after a long wait.