Maghull Veterinary Surgery

Maghull Veterinary Surgery is part of the Parker & Crowther group (not listed as independent). The practice treats a wide range of pets beyond cats and dogs (including rabbits, guinea pigs, small rodents, ferrets and birds), and the website lists in-house diagnostics (blood testing, X‑ray, ultrasound) alongside routine care, dentistry and soft-tissue surgery. Recent reviews frequently mention quick vaccination appointments (boosters and kennel cough) and handling anxious or “highly strung” dogs with minimal stress; one recent review, however, describes a kennel cough vaccination booking being mishandled (nasal vaccine given instead of the requested syringe) and a cold reception response. Another negative review alleges being “lied to” about options for a pregnant cat and later getting a spay elsewhere.

Services

• •General examinations and treatment for
• •Dogs, cats, rabbits, guinea pigs, small rodents, ferrets and birds
• •Health checks for dogs, cats, rabbits and guinea pigs
• •Vaccinations for dogs, cats, rabbits and ferrets (reviews specifically mention boosters and kennel cough vaccination)
• •Microchipping
• •Health certificates and advice on foreign travel (passports)
• •Nutrition/feeding advice (including puppies, overweight animals and rodents; and in certain illness cases)
• •Diagnostics
• •Comprehensive in-house blood testing
• •X-rays
• •Ultrasound
• •Use of external laboratories for additional tests
• •Dental care/treatments (website mentions scale, polish and removal)
• •Neutering for dogs, cats, rabbits, ferrets and rodents
• •Soft tissue surgery
• •Out-of-hours emergency care: provided by Rutland House Veterinary Hospital (as stated on the website)
• •Veterinary Nurse Training facility (from structured clinic data)

People

• •Dr Sara: specifically praised by name (“We love Dr Sara”).
• •Inga: named in a critical review alleging the reviewer was told there was “no other option” than to continue a pregnancy in a cat, which the reviewer disputes after getting the cat spayed elsewhere.
• •Vets are repeatedly described in reviews as handling nervous or difficult dogs effectively (e.g., giving booster and kennel cough “in no time” for a highly strung dog; managing a “very difficult” dog and clipping nails during a check-up).
• •Reception/team experience appears mixed: one reviewer describes reception staff as “very cold” and not accepting a booking mistake; other reviewers describe staff as friendly and accommodating, including helping even when busy/closing.

Reviews

4.8 stars from 89 reviews. The latest reviews are mostly very positive about vet interactions and handling anxious pets, with a small number raising concerns about communication, booking accuracy, and treatment-option advice.

• •Handling stressed/anxious dogs: quick vaccinations for a “highly strung” dog; “very difficult” dog managed calmly, with nails clipped during the visit.
• •Convenience and flow: easy appointment booking and “seldom waiting long” reported by one reviewer.
• •Facilities/layout: one review mentions a split waiting room for dogs and cats/small animals, plus separate treatment rooms.
• •Conflicting experiences with staff communication
• •One recent review reports a kennel cough vaccination appointment was booked for a syringe but administered nasally due to information not being passed on, and describes reception as cold about the mistake.
• •Another review alleges being told there was no option but for a pregnant cat to carry to term, and later obtaining a spay elsewhere without issues.