Medivet Mossley Hill

Medivet Mossley Hill in Liverpool is part of the Medivet group. It offers a broad range of first-opinion care, with on-site diagnostics including an in-house lab, X-rays, ultrasound and ECG, alongside services such as endoscopy, dentistry, nurse clinics, home visits and Animal Health Certificates. Out-of-hours care is provided by Medivet 24 Hour Alder, with a stated consult fee of £130 and free phone assessments. Recent feedback is largely very positive, especially around friendly communication, calm handling of anxious pets and compassionate support in difficult situations, though some owners still report delays and admin frustrations.

Services

• •Routine veterinary care: 15-minute consultations for cats, dogs and rabbits, with recent reviews also mentioning care for pet rats.
• •Diagnostics and imaging: in-house laboratory testing, X-rays, ultrasound and ECG.
• •Procedures and clinical services: endoscopy, dentistry, and nurse clinics.
• •Additional support: home visits and Animal Health Certificates.
• •Out-of-hours arrangements: emergency care is handled by Medivet 24 Hour Alder.
• •Recent examples from owners: reviews mention considerate support during a rat’s passing, patient handling of dogs with separation anxiety, and advice from the vet for a dog with feeding issues.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. The clinic’s stated out-of-hours provider lists a £130 consult fee, and phone assessments are free.

People

• •Jen (vet): named positively by one owner, who said she was amazing and gave good advice for their dog.
• •Owners also regularly praise the wider team for being friendly, respectful and helpful, including positive mentions of reception support.
• •Recent feedback highlights staff taking time to explain what is happening, helping owners feel at ease, and showing patience with anxious pets.

Reviews

Google rating: 4.7 stars from 215 reviews.

• •Recent feedback is mostly very positive, with several owners describing the practice as excellent, friendly and consistently caring.
• •Owners mention good experiences with dogs and cats, including friendly handling, clear communication and making people feel comfortable asking questions.
• •There is strong praise for compassionate care in sensitive situations, including end-of-life support for a pet rat, and for patient handling of dogs with separation anxiety.
• •The main negative theme is timekeeping and administration: one owner reports a 30-minute delay and difficulty getting a paid-for vaccination certificate, while another says appointments were on time and much improved.