Clinic Not Accepting Clients from VetsCompared
Medivet Orrell Park – Vets in Liverpool
Clinic Overview
- Owners regularly describe the team as friendly, caring, and welcoming, with praise for vets, nurses, and reception staff rather than just one part of the practice. - Reviews often mention clear, reassuring communication, including staff explaining what is happening in an easy-to-understand way and not making owners feel uncomfortable for asking questions. - Several comments highlight thorough care and good organisation, with pets being carefully checked over and the practice running in a calm, well-managed way.
Services
- •General veterinary care: consultations, including listed 15-minute appointments, plus follow-up care for ongoing problems.
- •Preventive care: vaccinations, parasite care, microchipping, and nurse clinics.
- •Surgery and dentistry: neutering and dental treatment.
- •Diagnostics and imaging: in-house laboratory testing, X-rays, ultrasound, ECG, and endoscopy.
- •Additional support: home visits and Animal Health Certificates for pet travel.
- •Referral coordination: cases can be referred on for more advanced investigation or treatment, including CT scanning and surgery where needed.
- •Emergency and out-of-hours care: provided via Medivet 24 Hour Alder, including free phone assessments and an out-of-hours consultation fee of £130.
- •What owners mention most often: thorough check-ups, clear explanations, friendly reception support, and calm handling of both dogs and kittens during visits.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. The clearest published figures are the £130 out-of-hours consultation fee via Medivet 24 Hour Alder and free out-of-hours phone assessments. Recent reviews talk far more about care quality, kindness, and communication than about cost.
People
- •Andrew (role not stated): Frequently praised for continuity of care. Owners describe him as attentive, professional, generous with his time, and good at explaining treatment and next steps clearly.
- •Charlotte (role not stated): Praised for remembering pets by name, personality, and previous history.
- •Kerry (role not stated): Mentioned warmly by a long-standing client who was pleased to see her again.
- •Nursing team: Reviews continue to praise the nurses, including comments about a friendly nurse and the practice having many excellent nurses.
- •Wider team: Reception staff are also mentioned positively for being friendly, informative, and helpful when owners are feeling anxious.
Reviews
4.8 stars from 603 Google reviews. Recent feedback is very positive overall.
- •Owners regularly describe the team as friendly, caring, and welcoming, with praise for vets, nurses, and reception staff rather than just one part of the practice.
- •Reviews often mention clear, reassuring communication, including staff explaining what is happening in an easy-to-understand way and not making owners feel uncomfortable for asking questions.
- •Several comments highlight thorough care and good organisation, with pets being carefully checked over and the practice running in a calm, well-managed way.
- •Recent examples include positive first visits, kind handling of a kitten’s first appointment, and continued trust from long-standing clients who value seeing familiar staff.

