Medivet Orrell Park – Vets in Liverpool
Clinic Overview
- Owners often mention clear communication, saying staff explain things in a way that is easy to understand and do not make them feel foolish for asking questions. - Reviews describe the team as kind, friendly, and well organised, with pets’ welfare clearly the focus. - Several comments highlight thorough examinations and unhurried appointments, including dogs being carefully checked over and owners feeling listened to.
Medivet Orrell Park is a Medivet practice in Liverpool offering routine veterinary care, diagnostics and imaging, home visits, and pet travel certificates, with out-of-hours care provided via Medivet 24 Hour Alder. Recent feedback highlights clear explanations, thorough appointments, and a friendly, organised team. Clients also value continuity with familiar clinicians and the practice’s compassionate support during end-of-life care.
Services
- •General veterinary care: consultations, including listed 15-minute appointments, plus follow-up care for ongoing problems.
- •Preventive care: vaccinations, parasite care, microchipping, and nurse clinics.
- •Surgery and dentistry: neutering and dental treatment.
- •Diagnostics and imaging: in-house laboratory testing, X-rays, ultrasound, ECG, and endoscopy.
- •Additional support: home visits and Animal Health Certificates for pet travel.
- •Referral coordination: reviews mention cases being referred for CT scanning and surgery where more advanced investigation or treatment was needed.
- •Emergency and out-of-hours care: provided via Medivet 24 Hour Alder, with free phone assessments and an out-of-hours consultation fee of £130.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. The main published figures available are the £130 out-of-hours consultation fee via Medivet 24 Hour Alder and free out-of-hours phone assessments. Recent reviews focus much more on care quality and communication than on pricing.
People
- •Andrew (role not stated): Frequently praised for continuity of care. Reviewers describe him as attentive, professional, generous with his time, and good at explaining treatment and next steps in simple terms. One owner mentions him arranging referral for a CT scan and later surgery for a growing lump.
- •Charlotte (role not stated): Praised for remembering pets by name, personality, and previous history, even in a busy practice.
- •Nursing team: Recent feedback also includes praise for the nurses, with one reviewer specifically highlighting the number of excellent nurses at the practice.
Reviews
4.8 stars from 546 Google reviews. Recent feedback is very positive overall.
- •Owners often mention clear communication, saying staff explain things in a way that is easy to understand and do not make them feel foolish for asking questions.
- •Reviews describe the team as kind, friendly, and well organised, with pets’ welfare clearly the focus.
- •Several comments highlight thorough examinations and unhurried appointments, including dogs being carefully checked over and owners feeling listened to.
- •The practice is also praised for compassionate end-of-life care, including thoughtful aftercare such as a condolence card and keepsake pouch with fur and a paw print, while continuity with Andrew and Charlotte is a recurring reason clients stay with the practice.
