Clinic Overview
Medivet Speke is part of the Medivet group. The practice offers routine veterinary care alongside urgent same-day problems, with out-of-hours cover routed to Medivet 24 Hour Alder, where phone assessment is free and the consultation fee is £130. Recent feedback is largely very positive, especially around calm handling of nervous pets, urgent help when needed, and thoughtful bereavement support, although there is also a serious complaint about negligence and a slow complaints process.
Medivet Speke is part of the Medivet group. The practice offers routine veterinary care alongside urgent same-day problems, with out-of-hours cover routed to Medivet 24 Hour Alder, where phone assessment is free and the consultation fee is £130. Recent feedback is largely very positive, especially around calm handling of nervous pets, urgent help when needed, and thoughtful bereavement support, although there is also a serious complaint about negligence and a slow complaints process.
Services
- •Routine and preventive care including vaccinations, parasite control, microchipping, neutering and nurse clinics.
- •Dental procedures and ongoing treatment visits; reviews mention repeat monthly arthritis medication for a cat.
- •Urgent appointments and follow-up care for unwell pets. Recent examples include staying open late for a poorly dog, fitting in next-day urgent treatment, and prompt treatment for a blocked bladder involving Medivet Speke and Medivet 24 Hour Alder.
- •Out-of-hours care is provided through Medivet 24 Hour Alder; phone assessment is free and the consultation fee is £130.
- •Bereavement support is mentioned in a recent review, including cremation arrangements and a memorial paw print.
- •Species listed by the practice include cats, dogs, rabbits and small mammals.
- •The clinic is listed as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services.
- •Out-of-hours consultation at Medivet 24 Hour Alder: £130, following a free phone assessment.
- •One reviewer reported that a regular monthly arthritis visit became nearly £30 more expensive after an added consultation fee, despite very little time being spent in the appointment.
- •Aside from that complaint, recent reviews focus more on care and service than on cost.
People
- •Alexander (vet): mentioned repeatedly in reviews for a calm, caring manner. Owners describe him taking extra time to reassure nervous dogs, explaining things clearly, working through lunch to fit in urgent treatment, and handling pets professionally and kindly.
- •Wider team: recent feedback often praises the staff more broadly as welcoming, caring and thoughtful, including during difficult end-of-life arrangements.
Reviews
Google reviews are 4.6/5 from 245 reviews. Recent feedback is mostly very positive, with a few notable concerns alongside it.
- •Several owners say the team is especially good with anxious or fearful pets, taking time to build trust and work within the animal’s boundaries.
- •Urgent care is a recurring strength in recent comments, including staying open late for a sick dog and arranging prompt follow-up treatment.
- •Compassion and aftercare also stand out, with one owner describing sensitive cremation arrangements and a keepsake paw print after their dog passed away.
- •Negative feedback includes one serious allegation of negligence and a prolonged complaints process, plus one complaint about an added consultation fee on a regular monthly visit.
