Clinic Not Accepting Clients from VetsCompared
Medivet Speke – Vets in Liverpool
Clinic Overview
Medivet Speke is part of the Medivet group in Liverpool, offering routine veterinary care alongside urgent same-day appointments. Out-of-hours cover is provided through Medivet 24 Hour Alder, where phone assessment is free and the consultation fee is £130. Feedback is largely very positive, especially around calm handling of nervous pets, urgent help when needed, and thoughtful bereavement support, though there is also one serious complaint and one pricing-related concern in the review history.
Services
- •Routine and preventive care: vaccinations, parasite control, microchipping, neutering and nurse clinics.
- •General medical support and follow-up care: reviews mention ongoing treatment visits, including monthly arthritis medication for a cat.
- •Dental care: dental procedures are listed among the clinic’s services.
- •Urgent appointments: owners describe the practice fitting in unwell pets promptly, including staying open late for a poorly dog and arranging next-day urgent treatment.
- •Support for anxious pets: several reviews highlight calm, patient handling for nervous dogs, with staff taking time to reassure them and work within their boundaries.
- •Out-of-hours care: provided through Medivet 24 Hour Alder; phone assessment is free and the consultation fee is £130.
- •Bereavement support: reviews mention cremation arrangements handled with care, including a memorial paw print and thoughtful return of ashes.
- •Species and facilities: the practice lists care for cats, dogs, rabbits and small mammals, and is noted as a Veterinary Nurse Training facility.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services.
- •Out-of-hours consultation at Medivet 24 Hour Alder: £130 after a free phone assessment.
- •One reviewer said a regular monthly arthritis visit was nearly £30 higher once a consultation fee was added, after earlier visits had not included it.
- •Aside from that, most recent feedback focuses more on care and staff than on cost.
People
- •Alexander / Alex: repeatedly praised in reviews for a calm, caring and professional manner. Owners mention him taking time to reassure nervous dogs, explaining treatment clearly, and fitting in urgent follow-up care.
- •Wider team: regularly described as welcoming, friendly and thoughtful, with positive mentions both during routine visits and at difficult end-of-life moments.
Reviews
Google reviews are 4.6/5 from 261 reviews. The overall picture is very positive, with warm feedback about the team’s manner and support, alongside a small number of notable complaints.
- •Several owners say staff are especially good with nervous or fearful pets, taking time to build trust and make visits less stressful.
- •Urgent care is a recurring positive theme, including staying open late for a sick dog and making space for follow-up treatment the next day.
- •Compassion around bereavement stands out, with one detailed review praising the handling of cremation arrangements and the inclusion of a keepsake paw print.
- •Negative feedback includes one serious negligence allegation with a prolonged complaints process, and one complaint about an added consultation fee on a regular monthly visit.
