
Generated from publicly available data sources; may not fully represent the broader set of reviews.
University Veterinary Practice, located in Liverpool, is a well-regarded facility offering comprehensive veterinary services, including emergency support and serving as a training center for veterinary nurses. The clinic boasts a solid Google rating of 4.6 stars based on 318 reviews, indicating a high level of customer satisfaction.
The reviews present a mixed yet insightful view of the clinic. Several customers praise the thoroughness and professionalism of the veterinary staff, highlighting their expertise in handling both common pets like dogs and more exotic animals like ferrets. Reviewers appreciate the clinic's attentive and caring approach, with one customer noting the exemplary care during their dog's neutering process, and another commending the vet's proficiency with their ferret.
However, some reviews point to inconsistencies in customer service, particularly concerning communication and reception staff. One reviewer expressed frustration with the clinic's handling of their cat's seizures, feeling their concerns were not adequately addressed. Another mentioned long waiting times and inadequate communication from the reception staff during their visit.
Despite these concerns, the majority of feedback emphasizes positive experiences, with particular commendation for the clinic's knowledgeable vets and the quality of animal care. No transparent pricing information is readily available from the reviews or the website.
Overall, University Veterinary Practice is a reputable clinic with generally positive feedback, though there are areas for improvement in customer service.
24/7 emergency care available
Veterinary nurse training provided
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