
Village Vets Crosby is part of the Village Vets group and is set up for everyday companion-animal care, with owners repeatedly mentioning routine check-ups as well as “little emergencies.” The practice is also described as having a cat-only waiting area designed to reduce stress for anxious cats, and several reviewers say staff greet pets by name and help them settle. A monthly subscription/membership is mentioned by multiple clients as making it easier to keep on top of appointments. One reviewer, however, reports concerns about “invasive and overzealous” treatment, a pay-upfront approach even when insured, delays in insurance paperwork being submitted, and a lack of follow-up contact after a pet’s death.
Google rating: 4.8 stars from 231 reviews.
Note: Showing the 5 most recent Google reviews out of 231 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
in the last week
So glad I changed vets this is the best ! So helpful understanding and most of all caring Cristina is an amazing vet xx
a month ago
Very pleasant surroundings and staff were very helpful.I would say best vet practice in locality
2 months ago
2 months ago
Since our registering with the vets we found the treatment to be invasive and overzealous. It felt like the treatments were being carried out in order to charge money rather than for the welfare of our baby boy. Towards the end of his life there were suggestions to carry out investigations although the vet confirmed that even if an issue was found there would be no treatment available due to his age. Further although we had insurance cover we needed to pay for all treatments in full. The invoices would be then submitted by the vets so we would be reimbursed, It could take weeks and often needed several chasers for the invoice to be submitted to the insurance. We recently lost our baby boy and have not had any contact from the practice it reaffirms our belief that all they were interested in was money.
2 weeks ago
We’ve been bringing Frank to Crosby Village Vets since he was born, and the care has been amazing every single time. The team always greets him by name and makes him feel so comfortable - he actually gets excited to go in! From routine check-ups to little emergencies, they’ve consistently gone above and beyond with their service and kindness. The monthly subscription is also brilliant - it makes booking appointments and keeping up with his health so easy and stress-free. We wouldn’t trust anyone else with him. Highly recommend! 🐾
3 weeks ago
Village vets Crosby are always there when needed. Amazing practice . ALL the staff are amazing. Christine the vet was exceptional as usual . We wouldn’t take our dogs anywhere else. She listened to our concerns and thoroughly checked our dogs before prescribing medication. She gave helpful advice regarding keeping our pets safe and stress free during fireworks season. Thank you Village Vets Crosby .
a month ago
I've been a member here for a year and every time they make my kitty's visit as lovely as possible. You can tell straight away everyone there loves interacting with every animal that walks in and the cat waiting room is really relaxing for anxious kitties. So much so my cat fell asleep for a little bit while waiting for her appointment even though she was really nervous getting there. The vets are so caring and patient and I would recommend this vets highly
3 months ago
Been going to this Vets practice for 6 years now and even before we got our cat Luna, the practice offered free friendly advice and tips how look after, what food etc to feed then our new kitten, that we were getting from an animal rescue sanctuary The whole team in Crosby have been really lovely and patient with both ourselves and our cat. Always offering advice when needed. Like most cats Luna gets quite anxious going to the vets, but love how they have a cat only space for her to wait in until she is seen to. Very friendly and professional team there. Would highly recommend them
12 months ago
Village Vets are such a wonderful practice. You can tell that everyone working there really loves animals and really cares. I trust them implicitly and wouldn't consider going anywhere else. Highly recommended (and I have recommended them to friends who have subsequently signed up and feel the exact same way!)
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