Dog & Cat Vets in Liverpool

## Summary Medivet Mossley Hill is part of the Medivet group (the practice has been in the Medivet family since 2015). Based on the website, it’s set up for a broad range of first-opinion care with on-site diagnostics (in‑house lab, X‑rays and ultrasound) plus more advanced procedures like endoscopy and ECG. Out-of-hours care is handled by Medivet 24 Hour Alder, with a stated consult fee of **£130** and **free phone assessments**. From the latest reviews, owners most often describe good communication and considerate handling of anxious pets (including dogs with separation anxiety) and support during end-of-life situations. A repeated negative signal is timekeeping/administration: one reviewer reports a 30‑minute delay and difficulty accessing a vaccination certificate they paid for, while another notes visits were “called on time” and “much better than last year,” suggesting inconsistency. ## Services Services and capabilities mentioned on the clinic website include: - **Consultations:** 15-minute consultations. - **Diagnostics & imaging:** in-house laboratory, **X‑rays**, **ultrasound**, **ECG**. - **Procedures:** **endoscopy**, **dentistry** (the site lists veterinary dentistry as a specialty). - **Nurse clinics** - **Home visits** - **Animal Health Certificate** - **Species treated (site-listed):** cats, dogs, rabbits. Emergency/out-of-hours (as stated on the website): - Out-of-hours care provided by **Medivet 24 Hour Alder**. - **£130** out-of-hours consult fee. - **Free phone assessments**. ## Pricing - Out-of-hours consult fee: **£130** (via the clinic’s stated out-of-hours provider). - Phone assessments (out-of-hours): **free**. ## People - **Jen (vet)** is specifically named in one review: an owner of a “fussy eater” dog says she “was amazing” and gave “good advice.” - Staff approach mentioned across reviews includes: - Taking time to explain what’s happening “at every point,” particularly during end-of-life care for a pet rat. - Patient handling of dogs who “bark a lot with separation anxiety,” with the vet showing understanding. - Reception support is singled out by one reviewer (“especially the lady on reception… nothing is too much trouble for her”). ## Reviews **Google rating: 4.8 stars from 211 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clear explanations and respectful treatment:** owners mention being able to ask questions and being kept aware of what was happening. - **Handling of anxious or sensitive situations:** patience with anxious dogs; compassionate support during a pet’s passing. - **Willingness to see less-common pets (as reported):** one reviewer says they were not turned away when seeking care for a pet rat. - **Timekeeping and admin frustrations for some:** reports of appointments running late (including a 30-minute delay) and difficulty accessing a paid-for vaccination certificate, contrasted with another review saying they were called in on time and it was “a much better experience than last year.”

## Summary Copper Beech Veterinary Surgery is an independent practice (no corporate group mentioned) that positions itself as offering “every service…under one roof,” including in-house diagnostics like blood testing, x‑rays and ultrasound. The website highlights surgical work (including cherry eye, C‑sections, and cleft palate/hair lip procedures) and notes a particular focus on French bulldogs and bulldogs. From the latest reviews available, owners most often describe: - **Rapid access when pets are unwell**, including being able to attend a **drop-in session** without waiting for an appointment. - **Clear explanations and option-setting**, including discussing best/worst-case scenarios and next steps. - **Surgical cases and aftercare follow-up**, including an “emergency operation” and **check-in calls after the procedure**. ## Services Services listed on the clinic website: - Clinical examinations - Vaccinations - Dermatology and allergy work-ups - Blood testing - Diagnostic imaging: **x‑rays** and **ultrasound** - Euthanasia - Nurse consults - Surgery (examples listed): **cherry eye surgery**, **C‑sections**, **cleft palate / hair lip surgery** - Breed focus mentioned: **French bulldogs** and **bulldogs** Services referenced in recent reviews: - Diagnosis and treatment for a **cat’s skin problem** - Investigation and treatment for **mouth problems** in a cat, including **sedation for thorough examination**, **pain relief and antibiotic injections**, and subsequent **euthanasia** when the condition was found to be untreatable - **Bump removal** for a dog (described as last-minute) - **Emergency operation** for an acutely unwell dog ## People Named team members mentioned in reviews: - **Keith**: thanked for “wonderful work” on a dog; also described as part of the team that carried out an **emergency operation**. - **Maxine**: repeatedly mentioned for **explaining everything clearly**; one owner reports **follow-up calls during recovery** and that Maxine **bought flowers** after their dog’s emergency procedure. - **Rebecca and Zara**: described as **gentle and patient** with a very unwell cat; they explained potential causes and outcomes, gave injections for pain relief/antibiotics, and communicated findings by phone after sedation so the owner could make an informed decision. ## Reviews **Google rating: 4.9 stars from 377 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Owners frequently mention **clear, step-by-step explanations**, including being talked through options and possible outcomes (including end-of-life decisions). - Several reviews describe **successful procedures/operations** (emergency surgery, bump removal) and pets being well looked after while in the clinic. - **Access and responsiveness** stand out in specific accounts: a **drop-in session** for an unwell cat and a **last-minute appointment** for a dog. - Pricing is discussed in comparative terms: multiple reviewers say they **weren’t overcharged** or that costs were **lower than another practice’s estimate**, but no specific fees are quoted.

## Summary Medivet Orrell Park is part of the Medivet group (not an independent practice). The practice offers booked consults (15 minutes) alongside diagnostics such as X‑rays, ultrasound, ECG and endoscopy, plus an in‑house laboratory. It also holds the ISFM Silver Standard Cat‑Friendly Clinic Award. From the latest reviews, owners most often describe clear explanations during appointments (including not feeling rushed), thorough examinations, and supportive handling of end‑of‑life care—one review mentions receiving a card and a keepsake pouch with fur and a paw print after saying goodbye to a pet. Continuity with specific clinicians is also mentioned (clients requesting the same vet). ## Services - Consultations (15-minute appointments are listed) - Preventive care: vaccinations, parasite care, microchipping - Neutering - Dentistry - Nurse clinics - Diagnostics and imaging: - In-house laboratory testing - X-rays - Ultrasound - ECG - Endoscopy - Home visits - Animal Health Certificate (pet travel) - Referral for advanced imaging/surgery is mentioned in reviews (a dog referred for a CT scan and then an operation) **Emergency/out-of-hours (as stated on the site):** - Out-of-hours care is available via Medivet 24 Hour Alder - Phone assessments are free - Out-of-hours consult fee: **£130** ## Pricing - Out-of-hours consult fee (via Medivet 24 Hour Alder): **£130** - Out-of-hours phone assessments: **free** ## People - **Andrew** (role not stated): Mentioned repeatedly for continuity of care. Reviewers describe him as attentive and “generous with his time,” explaining what he’s doing in simple terms, and guiding cases that need escalation (example: arranging referral for CT before an operation for a growing lump). - **Charlotte** (role not stated): Noted for remembering pets’ personalities and the reasons for previous visits, even with a busy caseload—something one owner says influenced them to stay with the practice. ## Reviews **4.8 stars from 539 reviews.** Themes below are drawn from the latest written reviews available to us. - Clear, understandable communication: owners mention staff explaining what was happening in a way they could follow, and not making them feel “stupid” for asking questions. - Thorough checks and unhurried consults: one review describes a dog being checked over thoroughly; another mentions never feeling rushed. - Support during difficult goodbyes: one owner describes the team’s kindness when they had to say goodbye, plus a condolence card and keepsake items (fur and paw print). - Continuity matters to clients: multiple reviews mention preferring to see the same vet (Andrew) and valuing that ongoing knowledge of the pet.

## Summary Woolton Veterinary Centre describes itself on its website as an **independent, membership-only** veterinary practice, with an emphasis on **continuity of care** (“seeing the same trusted faces” over time). Recent reviews strongly reinforce that: owners repeatedly mention consistency with the same vets, clear explanations, and supportive handling of difficult moments. Concrete examples from the latest reviews include **support with a new puppy after a stressful day**, **surgery for a cat’s injured front paw with aftercare**, and multiple accounts of **peaceful euthanasia where owners were able to stay with their pets**, with keepsakes such as **a lock of fur and a paw impression** mentioned. ## Services Based on the information provided and what’s described in reviews, owners mention: - **Membership/pet plan** options (the practice states it is membership-only; one reviewer says they are “on the pet plan”). - **Surgery** (a cat required surgery for an injury to the front paw, with aftercare highlighted). - **Support for complex, ongoing conditions** (a French Bulldog with “complicated health issues” being managed over time). - **End-of-life care** (several reviews describe euthanasia handled peacefully and with owners present; one mentions a paw print impression and a lock of fur being provided). The structured clinic data also lists: - **Veterinary Nurse Training facility** - **Emergency veterinary services (24/7 or extended hours)** ## People Named team members mentioned positively in reviews include: - **Alex / Alex McCormack**: repeatedly singled out for taking time to explain things clearly and helping owners feel comfortable; one owner describes her calm approach that puts their dog at ease and says they request her when possible. - **Sarah**: mentioned alongside Alex as “going above and beyond,” with clear explanations noted. - **Oscar and Jude**: specifically thanked for being kind and sympathetic during a pet’s final appointment, with the owner describing the experience as peaceful and dignified. - **Bryan**: mentioned as part of the team thanked for caring for a dog over several years. ## Reviews **Google rating: 4.9 stars from 344 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners repeatedly mention the practice being **independent/family-run** and valuing **seeing the same clinicians** rather than different faces each visit. - **Communication** is a frequent specific: vets “take the time to explain everything clearly” and keep owners “comfortable and informed.” - Several reviews describe **supportive end-of-life care**, including being allowed to stay with the pet “till the very end,” and one mentions receiving **a paw impression and a lock of fur**. - **Aftercare following procedures** is mentioned (cat paw surgery and “amazing” aftercare). - Multiple owners describe their pets becoming **comfortable with visits** over time (e.g., dogs that “run there” once they realise where they’re going).

## Summary Village Vets Formby is a small-animal practice that, based on recent reviews, is set up to handle same-day urgent problems as well as routine care. Owners repeatedly describe being fitted in at short notice for issues like a rabbit emergency, a dog unable to walk after a leg injury, and a sudden skin problem—sometimes being seen immediately without an appointment. End-of-life care is also specifically mentioned, with one family describing a quiet, gentle euthanasia where they could cuddle their dog as he fell asleep in their arms. The practice also offers a subscription plan, and one reviewer notes access to “VidiVet” for getting veterinary advice 24/7. ## Services - **Urgent/same-day appointments** mentioned for: - Rabbit emergency care (handled “so carefully”) - Dog lameness/leg injury assessment with a “thorough examination” - Skin issue assessment and treatment advice - **Euthanasia / end-of-life support**, described as calm and gentle with time for the family to hold and comfort their pet - **Subscription plan**, described by a reviewer as “great value” (no pricing details provided) - **Remote/online vet advice via VidiVet**, described as allowing advice “24/7” - **Veterinary Nurse Training facility** (stated in the clinic’s service information) ## People - **Euan (vet)** is named in one review and is credited with a “thorough examination” during an emergency visit for a dog with a leg injury. - **Reception and wider team** are repeatedly mentioned for practical help during urgent visits (e.g., fitting pets in at the last minute; welcoming owners on arrival). ## Reviews **Google rating: 4.8 stars from 198 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Being **seen quickly for emergencies**, including last-minute slots and at least one report of being seen immediately without an appointment. - **Calm, gentle handling**, including careful handling of a rabbit during an emergency visit. - **Supportive end-of-life care**, with one detailed account of a quiet euthanasia where the pet fell asleep in the owner’s arms. - A **subscription plan and VidiVet access** are mentioned as useful for ongoing advice (including “24/7” advice via VidiVet).